Basic
computer or electronic visitor management systems use a computer network to
monitor and record visitor information. As computer processing power, digital
video and information gathering technology have improved, electronic visitor
management systems have added photo ID capability, database searching,
automatic door access and other functions.
An
electronic visitor management system improves upon most of the negative points
of a pen and paper system. Visitor ID can be checked against national and local
databases, as well as in-house databases for potential security problems. Many
visitor management systems feature searchable visitor information databases.
Photo ID cards can be custom printed for one-time only or continuing use. Swipe
cards speed the security screening process.
Electronics
visitor management systems are more expensive to implement than a pen and paper
system. They also require a longer familiarization period for both the security
personnel, building staff and visitors than a pen and paper system. The amount
of information gathered by an electronic visitor management system—as well as
the uses the information is put to—can also be a source of controversy.
Visitor management software
Several
desktop-based visitor management software applications are currently available.
These applications typically consist of three fundamental components: a)
visitor registration, b) visitor badge printing, and c) reporting
functionality. Some of the applications are capable of automatically capturing
visitor information directly from a visitor's driver license, passport or other
government issued identification document.
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